For tenants · free to use

Your tenancy, in one place.

Your landlord runs the tenancy on Tenurelink. Your side of it is free: the documents that protect you, a proper way to raise problems at the right urgency, and a record of every conversation.

Free for tenants No password needed Access even after you move out

Tenant sign-in

Enter the email address your landlord holds for your tenancy and we'll send you a sign-in link.

Not receiving a link? Ask your landlord to check the email address they hold for your tenancy. Landlord? Sign in here.

How it works

Nothing to set up, nothing to pay

If your landlord manages the property on Tenurelink, your portal already exists. You just sign in.

1

Sign in with your email

Use the email address your landlord holds for your tenancy. No password, no sign-up: we send you a link and you’re in.

2

See your documents

Gas certificates, electrical reports, your tenancy agreement. Whatever your landlord shares, you always see the latest version, ready to download.

3

Raise anything, at the right urgency

Message your landlord with a category and urgency. Routine things wait politely; a genuine emergency reaches them by email and SMS at once.

What you get

The paperwork and the conversations, kept safe

Everything in your portal stays yours to read and download, including once a tenancy has ended.

Your documents, kept for you

No more hunting through email attachments. Shared certificates and agreements live in one place, including after a tenancy ends.

Messages that get answered

Categorised requests help your landlord deal with the right thing first, so a broken lock is triaged differently from a pets question.

Emergencies treated like emergencies

Mark a message as an emergency and your landlord is texted as well as emailed, immediately.

Local services when you need them

Removals, cleaning and handy-person services near your address, listed by the businesses themselves, which is useful around moving day.

Signed conversation records

Download any conversation as a tamper-evident record signed by Tenurelink, useful if a deposit dispute ever needs proof of what was said.

You know when someone is coming

Visits are booked in the open, so you see the date and time your landlord and the tradesperson agreed, and you can add it to your own calendar.

Your say on the finished work

Where a job needed your agreement, you sign the jobsheet too. You can confirm the work was done and still note that it is not fully fixed, and if a charge is being put to you, your position is recorded in the sealed record rather than decided without you.

See what your landlord has shared

One email address, one link, no password. Your documents are waiting.